Support Resources

Less than 1 minute

Contact Support

Our in-house technical support team can address your queries. Get Help Contact Support. Depending on your needs contact us using the best options below:

USA Offices

West Coast: 4405 E. Airport Dr., Suite 106, Ontario, CA 91761

East Coast: 1554 B, Hwy. 80 East, Pooler, GA 31322


Canada Office

11535 1st Avenue, Suite 309, Saint-Georges, Quebec, G5Y 7H5


Mexico Office

Salamanca Juventino Red KM 0.5 C, Salamanca GTO, CP 36750

Emergency

For emergencies or urgent requests, please contact us by phone. Speak directly with a support representative to explain the problem you are having.

If you are using mail

When you send a message for support, please include the following information for the most effective response:

  • Title / Subject: Your Organization Name

  • Describe your problem: Be as specific as possible, including what, when, where, and why. The more information you can provide, the better. If appropriate and available, it also includes:

    • When and where you have problems

    • Vehicle Information

    • Hardware Model

    • The impact of this issue on your operations

    • Any troubleshooting steps that have been takenAbrupt

  • Screenshots or examples - Screenshots with highlighted screenshots that help the team understand your issues, such as errors in the dashboard or apps.

If your request has not been resolved in a timely manner, or if you have not heard from the agent in a long period of time, please notify your designated account manager to provide updated information.